IPPCS, ITS Panel 881,  ITS Panel 2036,  ITS Panel 2035, The NSW State Government Panels State Rail Authority (RailCorp), DMR Consulting Group, Qantas Airways, Helen MACPHERSON SMITH Trust, The Cass Foundation Ltd, The Myer Foundation
   
 
 
 
     
 
IPP launches BPO operations based out of Philippines (Manila).

1st Jan 2008 IPP Technologies announces setting up of NearShore BPO Services
facility In Philippines

IPP Technologies Pty. Ltd. (IPP) expanded its corporate solutions satellite by establishing a BPO NearShoring Professional business in the Philippines. Through its Manila office, IPP can provide its clients with ground-breaking options and solutions, completely facilitated professional services and managed resources, backed by a stable, secure, and powerful up-to-date IT systems and facility.  As a NearShore service provider, IPP gives an opportunity for medium-sized and large-scale businesses in Australia to maximize their gains by acquiring top-caliber and experienced professionals hosted in Manila, one of the world’s biggest outsourcing hubs.

The business paradigm of IPP Technologies (Philippines) NearShoring services includes -Inbound/Outbound Sales, Telemarketing, Customer Service, Order Processing, Technical Support, Help Desk, Market Research and Quality Surveys, Accounting, Human Resources, Software Development.

In setting up of the “NearShoring” facility the company stated that its
clients would reap a great return on investments through 

  • Significant savings through control of capital cost
  • Increase efficiency by focusing on other areas of the business Substantially reduced labor cost
  • Start new projects quickly
  • Reduce risks
  • Compete with major player through the effectiveness of staff hosting
  • Cultural affinity
  • Time zone advantage (works to client’s business timings)
  • Communication process enhancement
  • Commuting / Travelling time

Philippines is the capital of the world for BPOs.  Some of the significant benefits of locating the BPO centre in Manila include:

  • The Philippines is the world's 3rd largest English-speaking country.
  • English is taught from elementary to college and is predominantly used in official and business communications.
  • 380,000 annual college graduates
  • 94.6% literacy rate.
  • Western culture has a very strong influence on Filipino People.
  • Manila is only 7.5 hours from Sydney and 3 hours from Singapore by plane.
  • The Philippines has a similar time-zone to W. Australia and two (2) hours behind East Coast (EST).
  • The Philippines is the world’s second largest outsourcing provider

*Labor rate in the Philippines, on the average, is 20% of Australian labor rates.

The company further stated that IPP is indeed the top choice in NearShoring because:

  • We have a proven track record of providing solutions to our business partners.
  • We have alliances from well-known companies which reveal our stability, credibility and capacity.
  • We have the privilege to be included in the elite list of Australian state and federal government accreditation.
  • We offer off-payroll full-time staff that cost around 70% less than on-site employees (compared with Australian wages).
  •  Access to a wide list of employment resources.
  • Average 70% lower salary cost and 50% lower employee on-costs (compared to Australian costs).
  • PP is not a recruitment agency or an outsourcer. We give you the liberty to select  your own offshore employee, but we will take charge of your recruitment processes, HR, payroll, technology, facility and supervision.


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